Certified ScrumMaster®

Certified ScrumMaster®

Click on More Details to see reviews of the CSM training


Certified ScrumMaster®

Certified ScrumMaster®

All CSM courses are taught by Trainers approved by the Scrum Alliance. Taking a CSM course, accepting the license agreement, and passing the CSM test designates you as a Certified ScrumMaster, which indicates that you have been introduced to and understand the basic concepts you need to perform as a ScrumMaster or team member on a Scrum team.

Register Now!

Certified Scrum Master (CSM) training by Marco Mulder

The training has a healthy mix of theory and practice. By using Agile exercises with powerful debriefs, the participants will internalize the theory. During the training Marco shares his own experiences with Agile in many organizations, which is highly appreciated by the participants. Participants who are already doing Scrum leave with clear insights on how to improve further. Participants new to Scrum are capable and usually very eager to apply Scrum right after the training.


Peter Tkaczick - Managing Director
Peter Tkaczick
"Marco’s training was an unique exercise:

Due to C-19 the training was delivered remotely. Thanks to his positive personality, his enthusiasm and his comprehensive knowledge long virtual training days didn’t feel like so long. I was impressed by the fact that he applied the Scrum framework and principles in the training sessions to provide a first glance on sprint backlog, burndown metrics and the roles in a Scrum team. In remote breakout-sessions we were able to deepen what we have learnt before - the course did not leave any question open. I wished I had met more of such outstanding trainers/teachers in my life. I can only recommend Marco as a distinguished Agile/Scrum professional and I will ask my collegue to join one of his training sessions at the earliest opportunity. "

Camelia Lupu - Program Manager at TeamViewer
Camelia Lupu
"I am a virtual CSM course participant. Marco is a really skilled trainer, managed to keep the sessions quite interactive, covered all the essential points, gave lots of real-life examples, had smart and comprehensive answers to all questions. Group exercises are well thought and really push you to think of different situations and analyze. Overall a great trainer, who gives you all the skills and tools to pass the certification and get started on your Scrum path."

Griselda Williams - Marketing Manager at AppierCom & AppierSchool
Griselda Williams
"Marco's dynamic, energetic, engaging approach to teaching the Certified Scrum Master course brings the Scrum process to life. I was able to pass the test with 94% at my first sitting, straight out of the classroom, because he taught me to embody scrum and agile principles as part of my fundamental way of thinking. He taught it as an intuitive, logical process, rather than a system one has to learn by rote. I could not recommend Marco more highly if you want someone to really teach you to embrace Scrum and Agile Methodology fully in a very short space of time."

Tim Parks - Head of Engineering Systems and Services at Vanderbilt International (IRL) Ltd
Tim Parks
"The experience over the two-day course was fantastic. It was not a dry explanation of the Scrum framework. Instead a practical, example driven 2 days where we worked through all elements of the Scrum framework. Using interactive exercises, and getting the opportunity to put forward challenges each of us faced with Scrum in our day to day work. Marco help explain how best to apply Scrum to these real-world challenges. I would have no hesitation in recommending Marco Mulder as a Scrum Master trainer or as a business Scrum coach within a commercial environment. His experience in this field was clear and impressive."

Başak Çevik - Marketing Consultant & Agile Coach
Başak Çevik
"I attended Marco's Scrum Master Training. He is an experienced trainer as well as an experienced Agile consultant. His experience with different clients facilitates the understanding process. Especially if you are using Agile methodologies in business concept, you may feel sometimes ''left off'' in between the ''software people'' . However his training content covered business and technical aspects of Scrum. What I also like about his training was his designing entire training on Agile concepts where we learned by doing the sprint, burn down chart, estimation and all content in general. I found most of my answers of my question marks during 2 days. I advice his training for everyone who wants to comprehend Agile Concept. Thank you Marco!"

Ricardo Calles - Operations Manager @LeapCard
Ricardo Calles
"Marco's charisma and passion is contagious, his confidence is outstanding and is clear that the reason is he deeply believes and practices what he preaches. It is eye-opening how by showing the silliness of common used anti-patterns you can validate how wasteful they are, Marco has an amazing gift that allows him to resonate with his team on a more profound level than technical or intellectual, he connects instantly and promotes a winning attitude that doesn't go away."

Ciara Moran - Head of Product at Access Earth
Ciara Moran
"I had a great two days receiving training from Marco to become a Certified Scrum Master. Over the duration of the course my knowledge on Scrum grew exponentially with the learning process being fun and engaging. Not only did Marco create an environment that enabled us to retain knowledge easily, but he also enabled the group to collaborate to solve real work problems each person was having in their company. I highly recommend Marco as a teacher if you're looking for a fun and interactive way of growing your knowledge on scrum."

Gerard Allen - Director of Field Engineering, EMEIA at Jamf
Gerard Allen
"Marco's real world experience was invaluable in our recent Certified ScrumMaster training. He ability to meet the needs of a wide range of students (from newbie to seasoned ScrumMasters) was impressive. Everyone walked away feeling they got real value from the course. I would happily recommend Marco to anyone looking to understand/apply Scrum."

Dan Laffan - Head of Product Engineering, Deputy CTO at Sonru
Dan Laffan
"Marco just hosted Certified ScrumMaster® training, and literally within 24 hours I was able to pass the Scrum Alliance's exam. He did an awesome job handling lots of diverse questions, challenges from the group and he kept the entire experience lively and incredibly interesting. Great job, Marco!"

Paul Brady - Director, Foye Consulting
Paul Brady
"I attended a recent Certified Scrum Master training workshop with Marco, and it was one of the most engaging training workshops I've ever attended. Marco has a deep knowledge of Scrum (and Agile approaches) which drove a customized workshop for the attendees. My follow up exam with Scrum Alliance was easily passed at the first attempt.!"

Marco Mulder - Certified Scrum Trainer and Certified Enterprise Coach
Marco Mulder

Marco helps organizations to achieve better results using Scrum and a wider range of Agile techniques. Marco trains and coaches teams, management, Product Owners and Scrum Masters in their adoption and further development of Agile practices. He coached several large companies such as Ahold, Wehkamp, Randstad, SNS Bank, Triodos Bank and Tommy Hilfiger. He also coached many small companies such as Zicht Online, Digitpaint, Boerdam and Finaps. And he coaches government agencies such as Waternet and the Province of Groningen. Marco's background is software development, but he also regularly helps to apply Scrum in non-IT settings such as marketing teams.

Marco's experience with Agile dates back to the beginning of the Agile movement in 2001. During that period, Marco was part of OTI, a company founded by Agile pioneers. As a software developer at OTI, he was in one of the Agile teams that developed the popular tool Eclipse. Later, Marco co-founded NLScrum and often co-trainers alongside Scrum creator Jeff Sutherland. In 2011, Marco became the second Certified Scrum Trainer in the Netherlands.

For more recommendations of Marco's trainings, see his linkedin profile.


4-5 Sep 2023


Amsterdam, Netherlands




Xebia Academy HQ
Wibautstraat 200/202
Amsterdam, Netherlands 1091 GS



To demonstrate Scrum in action, Scrum itself is used to teach Scrum. As a participant, you are stakeholder and your input added to the Product Backlog with learning goals. While working on these learning goals, the training thoroughly covers all that is needed to pass as a Certified Scrum Master. Training topics are:

  • Agile values, principles and mindset
  • Scrum background and overview
  • Roles and responsibilities
  • Common Scrum Master challenges
  • How to coach self organization and cross functional collaboration in teams
  • Product Backlog and user stories
  • Product Backlog Refinement: how to organize this optimally
  • How to best facilitate the Scrum events
  • Definition of Done
  • Estimating and Release Planning
  • Testing and quality management
  • Scrum Adoption in several organizations
  • Real world organizational challenges
  • Collaborating in multiple Scrum teams
  • Scrum Master Quiz

The training has a healthy mix of theory and practice. By using Agile exercises with powerful debriefs, the participants will internalize the theory. During the training Marco shares his own experiences with Agile in many organizations, which is highly appreciated by the participants. Participants who are already doing Scrum leave with clear insights on how to improve further. Participants new to Scrum are capable and usually very eager to apply Scrum right after the training.

The training is in English and is from 9am to 5pm.

This course is suited for everyone who works with Scrum or plans to do so. You will gain solid knowledge on how and why Scrum works, and how to align people to take steps for further improvements. The course is well suited for people that are new to Scrum and even experienced Scrum Masters highly appreciate the insights gained during the course.