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   Certified ScrumMaster®

Certified ScrumMaster®


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Certified ScrumMaster®

Certified ScrumMaster

All CSM courses are taught by Trainers approved by the Scrum Alliance. Taking a CSM course, passing the CSM test, and accepting the license agreement designates you as a Certified ScrumMaster, which indicates that you have been introduced to and understand the basic concepts you need to perform as a ScrumMaster or team member on a Scrum team. This course also satisfies two elements of the CSD track: Scrum Introduction and Elective.

@mikaturunen well @jcoplien is one of the best and most effective trainers on scrum I've met so far. He definitely makes ppl talk & think!

— Kaisa Holsting (@meej2nes) April 9, 2014

Will you take the red pill or the blue pill? Most Scrum courses are about the responsibilities of the ScrumMaster and the team -- the blue pill -- while ignoring the integrated role of management and the importance of converting your enterprise to Scrum, top-to-bottom. The blue pill will give you 10% or 20% improvements, and can maybe even double your performance. I'd rather have the class aim for one or two orders of magnitude in their implementations back home. The class will choose -- and in any case, the blue pill junkies will have enough to take back home to get their 10% or 20%. For the rest, you're in for a great ride. And, in any case, in this course, we'll immerse you in those experiences, and you'll emerge empowered to take on the world of high-powered product development.

This two-day seminar is designed to give aspiring and beginning ScrumMasters and team members the foundations of Scrum and Agile practice. Chock full of exercises, the seminar creates lasting memories and learnings you can carry through into your team so you can avoid common Agile pitfalls. The seminar is designed and taught by Jim Coplien, author of Organizational Patterns, which Pete Behrens says "identif[ies] the key criteria leading to successful efforts and high-performing teams," that Michael Beedle calls "the first documentation that ever existed on true Agile development," and about which Linda Rising says "the penalty for not knowing these patterns can be severe." The seminar draws on the principles and deep structures of these Agile foundations to go beyond rote learning and sound bites to a deep and lasting foundation for software development excellence. The course draws on years of broad experience with international and multisite development.

By the end of the course you will …:

•    …become part of the Scrum community
•    …gain new tools for effective team communication
•    …start improving delivery of a committed product in a supportive and productive work environment
•    …have mastered skills in widely-practiced planning techniques
•    …know how to soberly and astutely take charge of change
•    …foresee immediate improvements in your quality and almost certain improvements in customer satisfaction
•    …have skills to help your team work seamlessly as a true team
•    ... know how to bring problems to the surface so you can fix them
•    …deeply feel the power of working as an uninterrupted team
•    …gain confidence in taking ownership of your product's destiny
•    …learn the satisfaction of being a servant leader


2-3 Mar 2020


Norwich, United Kingdom of Great Britain and Northern Ireland


The King's Centre
63-75 King Street
Norwich, United Kingdom of Great Britain and Northern Ireland NR1 1PH


€912 + VAT


This innovative Scrum class won’t be like any other you’ve heard of, with an unconventional focus on the deeply human foundations at work in teams building stuff together. Sponsored together with nor(DEV):con 2020 (

  1. Scrum Theory, Concepts, Practices
    1. Agile and why it works
    2. Scrum as three roles: Product Owner, ScrumMaster, and Development Team
    3. Scrum as four events: Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective
    4. Scrum as four artefacts: Product Backlog, Spring Backlog, Impediment List, Sprint Goal
    5. Poker Planning
  2. Release Planning
    1. The Product Backlog
  3. Production and Sprints
    1. The Sprint Goal
    2. Sprint Planning
    3. Task Boards
    4. The Daily Scrum
    5. Burndown Charts
    6. Velocity and Drag
    7. The concept of "Done" 
    8. Technical Deb
    9. Sprint Signature
    10. Sprint Review
    11. Sprint Retrospective
  4. Velocity Game
  5. Overcoming Impediments
  6. Management, Distribution and Scaling


This course is for everyone who wants to learn more about how people work effectively on teams to build things together. While Scrum enjooyed its initial success in software, we're branching out to help all endeavors make their work environments more powerful and enjoyable. Scrum teams are cross-functional, so even if you're not dirctly involved in making stuff, this course will still help you be a more effective contributor to your firm's development efforts. Managers will learn how they can support teams, and Project Managers will learn new ways of looking at product development.